Shipping policy
✨ Shipping & Returns Policy
At Rory’s Closet, every order is made with love and care. Please review our policy below before placing your order.
📦 Shipping
• Orders are processed within 2–5 business days unless otherwise stated.
• Once your order has shipped, you will receive a confirmation email with tracking information.
• Delivery times may vary based on your location and the shipping method selected at checkout.
• Please ensure your shipping address is correct at checkout. Rory’s Closet is not responsible for packages delivered to incorrect addresses.
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🔁 Returns & Exchanges
We want you to love your order! If you’re not completely satisfied, we offer returns under the following conditions:
• Returns must be requested within 14 days of delivery
• Items must be unused, unworn, and in original condition
• Customer is responsible for return shipping costs
Once your return is received and inspected, a refund will be issued to your original payment method.
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🚫 Final Sale Items
The following items are final sale and not eligible for return or exchange:
• All custom and personalized items
• Any item marked as final sale at the time of purchase
Due to the made-to-order nature of custom pieces, we cannot accept returns or exchanges on these items.
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💌 Need Help?
If you have any questions about your order, please contact us at:
support@roryscloset.com
We’re always happy to help 🤍